The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, Austrian Telecommunications Act 2003). In this privacy policy we inform you about the most important aspects of data processing on our website.

  1. Personal data

Personal data means all data which includes details regarding personal or factual circumstances, such as, for example, name, address, email address, phone number, date of birth, age, gender. Only personal data that is required for rendering and handling our services or which you provide to us on a voluntary basis will be collected.

If you are a regular visitor to our website, you can set up a user account (“User Account”) with us if you wish. The information you give us when you set up a user account includes your name, your username for the account, your email address, your gender, your country of residence and your date of birth. When you register to have a user account with us, you will also create an individual password which will enable you to access your account.

  1. Purpose of the data processing

We use the information we collect in order to provide you with the best possible experience when you access our Website and Apps and engage with us. This includes using your information for the following purposes:

(a) providing and improving our products and services

(b) creating and managing your account

(c) administering the Website and Apps

(d) safety and security

(e) marketing

(f) personalising and tailoring your experience

(g) providing customer service and managing any complaints or requests

(h) to make necessary disclosures and law enforcement

(l) administering a sale, transfer or reorganisation of one of our business entities

  1. Legal basis for the processing of your persona data

Our processing of your personal information will be based on the following legal grounds:

(a) where you have provided your consent

(b) where the processing is necessary for the performance of a contract

(c) where we need to comply with a legal obligation

(d) where the processing is necessary for the purposes of our legitimate interests: this includes, for example, to: (1) provide our products and services to you; (2) ensure your Account is adequately protected and to ensure that our Website, Apps, network and information technology are secure and are being used in an appropriate manner; (3) better understand how you use our products, services and Website and to make improvements; (4) research and analysis of the products and services you want; (5) tailor our content, marketing, promotions and offers to those more relevant to your interests; (6) develop and maintain relationships with vendors, partners and other companies and dealing with individuals who work for them; (7) to remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our customers; and (8) determine the effectiveness of advertising on our Website, Apps and on partner websites. We will obtain your consent where we are legally required do so.

  1. Contact

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not transfer this data without your consent.

  1. Data Security

Your personal data is protected through appropriate technical and organizational measures. Those measures include but are not limited to protection against unauthorized, unlawful or accidental access, processing, loss, use and tampering. Irrespective of our efforts to observe an appropriately high standard of due diligence at all times it cannot be excluded that information which you have provided to us via the internet will be inspected and used by other persons.

Please note that we, therefore, assume no liability whatsoever for disclosure of information due to errors in data transfers that were not caused by us and/or unauthorized access by third parties (e.g. hacker attack on email account or phone, interception of fax messages).

  1. Transfer of data to third parties

It may be necessary to transfer your data to third parties. Your data will be forwarded exclusively on the basis of the GDPR, in particular to fulfil your instruction or on the basis of your prior consent.

Some of the recipients of your personal data stated above are located or process your personal data outside your country. The data protection standard in other countries may not be the same as the one in Austria. However, we transfer your personal data only to countries for which the European Commission has decided that they offer an adequate level of data protection; if this is not the case, we take measures to ensure that all recipients offer an adequate level of data protection, for which purpose we conclude standard contractual clauses (2010/87/EU and/or 2004/915/EC).

  1. Cookies

We collect information automatically through the use of “cookies”. Cookies may be set by us, or they may be set by third parties. A cookie is a text file containing small amounts of information that a website can send to your browser, which may then be stored on your computer as a tag that distinguishes your computer but does not name you. Some of our Website pages use cookies to better serve you when you return to the Website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies; however, if you do this, some of our Website may not work properly.

  1. Information we collect automatically

When you visit our Website, use our Apps, we may automatically collect the following information: your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, your advertising ID (if this is supported by your device such as an Apple product or Google product),products you viewed or searched for, download errors, length of visits to certain pages. We collect information automatically through the use of various technologies.

  1. Google Analytics

This website uses Google Analytics, a web analytics service operated by Google Inc. (“Google”). Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you.v The information generated by the cookie about your use of this website is usually transmitted to a Google server in the US and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only under exceptional circumstances the full IP address is transmitted to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics

Information regarding the terms of use and data protection can be accessed at and

  1. Communication and notification of data breaches

We endeavor to ensure that data breaches will be noticed early and immediately communicated to you and notified to the competent supervisory authority, where applicable, including the relevant categories of data concerned.

  1. Retention of data

We will not retain data longer than necessary to fulfil our contractual and/or legal obligations or to defend us against any liability claims that may arise.

  1. Your rights

You have the right of access, rectification, erasure, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to us at or file a complaint with the data protection authority.

  1. Changes to the privacy policy

This data protection declaration was last updated on 2020 November 25th. In the event of changes, we will publish a notification on our website. By continuing to use our website or app, you agree to the respective changes.

  1. Our contact details:

Incubed IT GmbH
Pachern Hauptstraße 26
8075 Hart bei Graz
+43 316 269 719